AskNicely launches Reputation Manager to turn feedback into visibility, lower costs and growthMost Service Brands Are Sitting on a Goldmine of Customer Reviews - But Failing to Activate It
AskNicely Launches Ask NiceAI®, a Breakthrough Tool to Turn Customer Feedback Into Revenue GrowthAsk NiceAI turns fragmented feedback and reviews into instant answers and ready-to-execute action plans
Lendmark Financial Services Selects AskNicely to Elevate Its Customer Experience and Empower Employees
AskNicely, a leader in customer experience software for service businesses, today announced that Lendmark Financial Services, a leading provider of household credit and consumer loan solutions serving more than 400,000 customers a year, has selected the AskNicely Frontline Success Platform to empower its workers to deliver exceptional customer experience. By choosing this platform’s clear, consistent, real-time insights and scalable tools to track trends, spark coaching conversations and recognize employees for a job well done, Lendmark demonstrates its commitment to customer experience (CX) excellence and continued leadership as an innovator in the consumer finance space.
AskNicely Launches Benchmark Program Empowering Service Businesses to Level Up Their Customer Experience
AskNicely, a leader in customer experience software for service businesses, today announced the launch of a free CX benchmark program for service businesses. Beginning with a quick set of questions, an AskNicely CX expert delivers a personalized analysis to service business leaders —based on results from the AskNicely 2022 State of Frontline Study—revealing where they stand against CX leaders and specific actions they can take to improve CX and ultimately drive improved revenue growth, customer retention, and employee engagement.
AskNicely Wins Disruptive Technology Award Presented By Technology Association of Oregon
AskNicely, a leader in customer experience software for service businesses, is pleased to announce it has been named winner of the Disruptive Technology Award in the Oregon Technology Awards hosted by the Technology Association of Oregon. Recognized for its innovative Frontline Success Platform launched in 2021, AskNicely forges ahead as a challenger to conventional wisdom, empowering organizations worldwide to connect the dots between employee experience, customer experience and revenue growth.
AskNicely Steps on the Accelerator with Sales & Marketing Investments After $32M Series B Round
AskNicely, a leader in customer experience software for service businesses, is pleased to report on its continued rapid growth, with new funding and strategic new hires supporting its mission to fix frontline work. In addition to $32 million recently raised in Series B funding, AskNicely has selected Robert Galop as global marketing leader, John Ragsdale as global sales leader, and Fabian Eckstrom-French as head of business development. The substantial infusion of financial resources combined with an elite team of software and technology veterans paves the way for AskNicely to further accelerate sales and begin expanding its network of technology and consulting partners for its Frontline Success Platform.
AskNicely & Metrigy to Host Webinar Discussing Key Findings From 2022 State of Frontline Research Report
AskNicely, a leader in customer experience software for service businesses, today announced it will host a live webinar to discuss key findings from a first-of-its-kind study, the 2022 State of Frontline Research Report conducted by Metrigy. The webinar takes place Thursday, April 7, 2022, from 11:00 a.m.-12:00 p.m. (PDT). Attendees will hear from Metrigy CEO and Principal Analyst Robin Gareiss, and AskNicely Vice President of Marketing Robert Galop, who will share examples of what leading services businesses are doing to excel in customer experience.
